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December 7, 2015 @ 10:44 am

Server Upgrade – Power Up for 2016 :)

What is happening?

We’re planning on doing a massive overhaul on our server – upgrading multiple components (CPU, RAM and HDD). These upgrades will provide a considerable boost in performance and speed with the server and most importantly, your websites 🙂

When?

This weekend – starting Saturday 12th December, 2015 @ 12:00am EAST Saturday 19th December, 2015

How will be site(s) be affected?

We’re aiming to have minimal downtime while we transition into the new server. Your site will still be up but you may not be able to log into Cpanel to ensure that we have the latest version of your site. [i.e DO NOT update your website to ensure that we copy over the latest version of your site].

We will send an email before the server upgrade happens to give everyone a heads up of when to not update your website and then let you know when you can update 🙂

How long will this take?

It’s hard to say at the moment but we’re hoping only a few hours (6-7 hours?). We’ll be updating everyone about the process and when you’ll be able to update your websites.

During the move, I will be around but support will be very limited as I’ll be overseeing the move myself.

Keep an eye out on our Twitter and this page for an announcements 🙂

If you have any questions, feel free to ask!

Update #1 @ December 16th, 2015

The server upgrade has been pushed back until this upcoming weekend (19th/20th) as we’re trying to ensure that everything runs as smoothly as possible 🙂

Update #2 @ December 24th, 2015

This has been completed! I hope everyone enjoys the performance boost 🙂

July 8, 2015 @ 8:50 pm

Upcoming Planned Maintenance

Hello everyone,

I hope everyone is having a fabulous day so far! 🙂

There will be an emergency maintenance update running later today (exact time TBA – we’re currently talking to our datacenter) . There will be approximately 30 minutes of downtime as we run the necessary processes but we certainly aim to be as speedy as possible.

The Summary

  • What: Planned maintenance
  • When: TBA – but within 24 hours
  • Downtime? There will be approximately 30 minutes of downtime but we aim to wrap it up as quickly as possible

If you have any questions, please do not hesitate to contact us 🙂

Update #3 @ July 10th, 3:00pm (EST)

This is now resolved 🙂

Update #2 @ July 10th, 12:00pm (EST)

Hello folks! Firstly, I need to apologize for how long this maintenance is taking. I am aware that no one likes them, but it is done to ensure the security and integrity of our servers. We hope that it will be done soon, so that everyone can get back to their websites 🙂

A little more detail on what exactly is happening to the server – we’re basically partitioning the server so that we have more space to run updates. The process is taking longer than what my host and I initially expected, but rest assured, everything is going to plan.

At the moment, we do not have an ETA but if you have any questions, feel free to contact me 🙂

Thank you everyone for your patience and understanding!

Update #1 @ July 10th, 9:45am (EST)

The maintenance has now started and is taking longer than we expected. We hope to have all sites back up as soon as possible. We’ll keep everyone updated and thank you so much for your patience!